Don't Upgrade My Rental Car, Please!

In the past 3 months I have had the occasion to rent cars twice. So what has happened is not even close to any statistical certainty . . . still it seems a pattern.

I always ask for economy or compact cars when renting. The difference between those two is the number of doors, not the size of the car. But otherwise, I like driving small cars. I learned to drive on a Volkswagon Beetle. I once owned a Honda -- y'know the car they first made with the modified motorcycle engine. It was about the size of a Mini-Cooper.

So, when in a new city or driving an unfamiliar car, as one does with a rental, I like it small. And I keep getting mid-size cars. The nice men at the rental counters seem to think they are doing me a GREAT favor by upgrading my car size. Really, they grin and say, "Oh I've got a great car for you."

In January, when we walked out to find our car we saw a Prius and got really excited, this was a treat -- small and great gas mileage. Sadly, the treat he had in mind was the Sebring in the next space. It felt like a boat to me. The guy at the counter was startled to see me back a few minutes later. It was after midnight, all the small cars were gone so after the Sebring he offered me an SUV, which on general principles was completely out. Next he offered me a van and that I took.

I know, I know, it may make no sense that I won't drive a mid-size car but I will drive a van. I can't explain it. I drive a van at home. It doesn't feel like a boat. Maybe it's that they are higher up?

This latest rental (yesterday) was just funny. Or awful. It depends on how you look at it. We arrived at LAX at 8:30 pm and at 10:30 pm we were driving out of the lot with an unrequested mid-size car. Honestly, it took a full hour just to get to the counter. The computers were down. Apparently this is a scheduled thing. On Saturday? At the beginning of other state's Spring Break? There were a lot of tired cranky kids and parents.

I tried to switch cars but didn't have the heart to wait another 45 minutes. Luckily, I wasn't staying in LA, so I drove south and this morning called the rental counter at the John Wayne Airport. If I got there within an hour, they were willing to exchange my car, no problem.

I think the next time I rent a car I am going to have to have a fit at the very start of the process. I'm not very good at fits, actually. Most of the time I have such good experiences travelling or getting my money back for tickets I can't use or other things running so smoothly. . . my daughter actually bragged to one of her friends that I was a whiz at this!

Maybe just a note in the car reservation form that says, NO UPGRADES, PLEASE! Give them to someone who really wants them!