Talking to Mombai

Our wireless router died on Saturday. It didn't even have the courtesy to make that s-s-spitz-z-z sound like when a lightbulb fizzes out!

We got a new router.

Then we needed to get it to work with our modem and computers.

So today I spent the day speaking with tech support people in India. If I can understand them, I love speaking to tech folks in India. It kind of reminds me of connections I feel with India. My daughter spent time in Dharmsala, in the foothills of the Himalayas, where the Dalai Lama lives. My college advisor spent her undergrad college year abroad in India. I rather like Bollywood films. I could probably go on listing things I like about India, but I'll just get on with the story.

The first young man was charming and unflappable. A good thing, as half the questions he asked triggered tears. When mechanical things or electronic things don't work I go a bit crazy. This young man laughed a lot, was patient. We were stopped when he asked me my Verizon login and password. I hadn't a clue. He was actually apologetic that he couldn't get the set up complete. He was a lot of fun! Point A.

Next I called Verizon hoping they could tell me my login and password. That young woman was less patient of me, but I sounded less teary, so it probably all evened itself out. And she could give me my login and help me establish a new password. Point B.

Then back to Linksys to finish setting up the new wireless router. It was done quickly, easily and without a single tear or panic attack. This young man invited me to come to India. I was welcome anytime, but Dec has better weather.

Viola! I am on the internet, it is working wirelessly. I'm wrung out. I'm hoping tomorrow is a less fraught day!